Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2021 FORD MUSTANG MACH EManufacturer campaign: 25S65Part: SJ98-14G069-E*Part: SJ98-14G069-C*Part: SK98-14G069-A*Part: SK98-14G069-B*Part: SJ98-14G069-L*Part: SJ98-14G069-G*Part: SJ98-14C204-N*Part: SJ98-14C204-L*Part: SJ98-14C204-H*Part: SJ98-14C204-J*Part: SJ98-14C204-F*Part: SJ98-14C204-D*2022 FORD MUSTANG MACH E2023 FORD MUSTANG MACH E2024 FORD MUSTANG MACH E2025 FORD MUSTANG MACH EVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Official action
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2021 FORD MUSTANG MACH E
- Brand or manufacturer
- FORD
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 25V404000
- Category
- Vehicles & road safety