RecallNHTSA 25V395000Published

BMW of North America, LLC: electrical system:propulsion system:traction motor:controller:software

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2024 BMW I5Part: Software - N/A2022 BMW IX2023 BMW IX2024 BMW IX2023 BMW I42024 BMW I42024 BMW I72023 BMW I72022 BMW I42025 BMW I4 EDRIVE352025 BMW I4 EDRIVE40
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A loss of drive power increases the risk of a crash.

Official action

The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2024 BMW I5
Brand or manufacturer
BMW
Source
NHTSA
Notice type
Recall
Source reference
25V395000
View all