RecallNHTSA 25V366000Published

Mercedes-Benz USA, LLC: back over prevention:warnings:external/pedestrian alert

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2023 MERCEDES-BENZ EQS 450+Manufacturer campaign: 2025070005Part: A2979027013Part: A2979031604Part: A2979031504Part: A2969035501Part: A2969035401Part: A2239037406Part: A2239037306Part: A29790496002023 MERCEDES-BENZ EQS 580 4MATIC2025 MERCEDES-BENZ EQS SUV 580 4MATIC2024 MERCEDES-BENZ EQS SUV 580 4MATIC2023 MERCEDES-BENZ EQS SUV 580 4MATIC2024 MERCEDES-BENZ EQS 450+2025 MERCEDES-BENZ EQS SUV 450 4MATIC2024 MERCEDES-BENZ EQS SUV 450 4MATIC2023 MERCEDES-BENZ EQS SUV 450 4MATIC2022 MERCEDES-BENZ EQS 450+2023 MERCEDES-BENZ EQS 450 4MATIC2023 MERCEDES-BENZ EQE SUV 500 4MATIC2024 MERCEDES-BENZ EQE SUV 500 4MATIC2025 MERCEDES-BENZ EQE SUV 500 4MATIC2023 MERCEDES-BENZ EQE SUV 350 4MATIC2024 MERCEDES-BENZ EQE SUV 350 4MATIC2025 MERCEDES-BENZ EQE SUV 350 4MATIC2023 MERCEDES-BENZ EQE 500 4MATIC2023 MERCEDES-BENZ EQE SUV 350+2025 MERCEDES-BENZ EQE SUV 350+2024 MERCEDES-BENZ EQE SUV 350+2023 MERCEDES-BENZ EQE 350+2024 MERCEDES-BENZ EQE 350+2024 MERCEDES-BENZ EQS 450 4MATIC2022 MERCEDES-BENZ EQS 580 4MATIC2024 MERCEDES-BENZ EQE 500 4MATIC2025 MERCEDES-BENZ S 580 E 4MATIC2023 MERCEDES-BENZ EQS SUV 450+2024 MERCEDES-BENZ EQS SUV 450+2025 MERCEDES-BENZ EQS SUV 450+2025 MERCEDES-BENZ AMG EQE 53 4MATIC2024 MERCEDES-MAYBACH EQS SUV 680 4MATIC2025 MERCEDES-MAYBACH EQS SUV 680 4MATIC
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Official action

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2023 MERCEDES-BENZ EQS 450+
Brand or manufacturer
MERCEDES-BENZ
Source
NHTSA
Notice type
Recall
Source reference
25V366000
View all