Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2020 FORD EXPEDITIONManufacturer campaign: 25S56Part: LU5T-14C184-*2020 LINCOLN NAVIGATORVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
Official action
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2020 FORD EXPEDITION
- Brand or manufacturer
- FORD
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 25V346000
- Category
- Vehicles & road safety