RecallNHTSA 25V238000Published

Ford Motor Company: electrical system:propulsion system:traction battery

Ford Motor Company (Ford) is recalling certain 2024-2025 E-Transit Chassis Cab vehicles. The tray side rails for the high voltage battery pack may buckle and crack, allowing water to enter the battery.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2025 FORD E-TRANSIT CHASSISManufacturer campaign: 25S36Part: PK48-10B759-FCPart: PK48-10B759-FB2024 FORD E-TRANSIT CHASSIS
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

Water inside a high voltage battery can cause an electrical short circuit, increasing the risk of a fire.

Official action

Park outside. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace, or repair the battery assembly as necessary, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S36.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2025 FORD E-TRANSIT CHASSIS
Brand or manufacturer
FORD
Source
NHTSA
Notice type
Recall
Source reference
25V238000
View all