Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2024 AUDI Q4 E-TRONManufacturer campaign: AUDI: 93FR WV: 93CJPart: 1EA.915.685.R (AUDI Q4 e-tron) , 1EK.915.685.K (Volkswagen ID.4) (affected parts)2024 AUDI Q4 SPORTBACK E-TRON2024 VOLKSWAGEN ID.42025 AUDI Q4 E-TRON2025 AUDI Q4 SPORTBACK E-TRONVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A loss of drive power increases the risk of a crash.
Official action
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2024 AUDI Q4 E-TRON
- Brand or manufacturer
- AUDI
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 25V125000
- Category
- Vehicles & road safety