RecallNHTSA 25V082000Published

Volkswagen Group of America, Inc.: back over prevention:software

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2022 VOLKSWAGEN TIGUANManufacturer campaign: VW: 91NY, Audi: 90AVPart: Volkswagen: 5Q0.907.556.EPart: Audi: 83A.907.428.D2023 VOLKSWAGEN TIGUAN2024 VOLKSWAGEN TIGUAN2023 VOLKSWAGEN ARTEON2024 AUDI Q32025 AUDI Q3
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Official action

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2022 VOLKSWAGEN TIGUAN
Brand or manufacturer
VOLKSWAGEN
Source
NHTSA
Notice type
Recall
Source reference
25V082000
View all