RecallNHTSA 25V050000Published

Mercedes-Benz USA, LLC: electrical system:propulsion system:traction battery

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2025 MERCEDES-BENZ EQB 250+Manufacturer campaign: 2025040005Part: A2439030105Part: A2439028104Part: A2439025607Part: A24390223032024 MERCEDES-BENZ EQB 2502023 MERCEDES-BENZ EQB 2502022 MERCEDES-BENZ EQB 2502022 MERCEDES-BENZ EQB 300 4MATIC2023 MERCEDES-BENZ EQB 300 4MATIC2024 MERCEDES-BENZ EQB 300 4MATIC2023 MERCEDES-BENZ EQB 350 4MATIC2024 MERCEDES-BENZ EQB 350 4MATIC2022 MERCEDES-BENZ EQB 350 4MATIC
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A vehicle fire while parked or driving can increase the risk of injury.

Official action

Park outside. Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2025 MERCEDES-BENZ EQB 250+
Brand or manufacturer
MERCEDES-BENZ
Source
NHTSA
Notice type
Recall
Source reference
25V050000
View all