RecallNHTSA 25E019000Published

Zoox, Inc.: electrical system:adas:autonomous/self driving:software

Zoox, Inc. (Zoox) is recalling certain Automated Driving Systems (ADS) equipped with software versions released prior to November 5, 2024. In certain driving scenarios, such as when a motorcyclist rapidly approaches the rear of the vehicle or a cyclist enters a nearby crosswalk, the vehicle may brake hard unexpectedly.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

ZOOX AUTOMATED DRIVING SYSTEMManufacturer campaign: 25-01Part: Not Applicable2023 ZOOX ZOOX ROBOTAXI2024 ZOOX ZOOX ROBOTAXI
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

Unexpected hard braking can increase the risk of a crash.

Official action

Zoox has updated the ADS software, free of charge. All affected driverless fleet vehicles were repaired by November 7, 2024. Zoox's number for this recall is 25-01.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
ZOOX AUTOMATED DRIVING SYSTEM
Brand or manufacturer
ZOOX
Source
NHTSA
Notice type
Recall
Source reference
25E019000
View all