RecallNHTSA 24V951000Published

Ford Motor Company: back over prevention: sensing system: camera

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2019 FORD FLEXManufacturer campaign: 24S75Part: GA8T-19G490-A*Part: EE9T-19G490-A*Part: D2BT-19G490-A*/B*2019 LINCOLN MKT2019 FORD FIESTA
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Official action

Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2019 FORD FLEX
Brand or manufacturer
FORD
Source
NHTSA
Notice type
Recall
Source reference
24V951000
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