RecallNHTSA 24V930000Published

Daimler Vans USA, LLC: electrical system: instrument cluster/panel

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2019 MERCEDES-BENZ SPRINTER 2500Manufacturer campaign: VS3BELKOMPart: A9079028007Part: A9079028107Part: A9079027907Part: A9079027807Part: A90790276072021 MERCEDES-BENZ SPRINTER 25002021 MERCEDES-BENZ SPRINTER 15002019 MERCEDES-BENZ SPRINTER 45002020 MERCEDES-BENZ SPRINTER 45002021 MERCEDES-BENZ SPRINTER 45002022 MERCEDES-BENZ SPRINTER 45002019 MERCEDES-BENZ SPRINTER 35002020 MERCEDES-BENZ SPRINTER 35002021 MERCEDES-BENZ SPRINTER 35002020 MERCEDES-BENZ SPRINTER 15002020 MERCEDES-BENZ SPRINTER 25002022 MERCEDES-BENZ SPRINTER 35002022 MERCEDES-BENZ SPRINTER 25002019 MERCEDES-BENZ SPRINTER 15002022 MERCEDES-BENZ SPRINTER 1500
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Official action

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2019 MERCEDES-BENZ SPRINTER 2500
Brand or manufacturer
MERCEDES-BENZ
Source
NHTSA
Notice type
Recall
Source reference
24V930000
View all