RecallNHTSA 24V801000Published

Ford Motor Company: back over prevention:software

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2025 FORD EXPLORERManufacturer campaign: 24C34Part: RB5T-14H522-EACPart: RB5T-14H522-CAC2025 LINCOLN AVIATOR
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Official action

The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2025 FORD EXPLORER
Brand or manufacturer
FORD
Source
NHTSA
Notice type
Recall
Source reference
24V801000
View all