RecallNHTSA 24V782000Published

Motiv Power Systems: electrical system:propulsion system: cables

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2024 MOTIV EPIC4 E-450 BEVPart: 840-108955-0302023 MOTIV EPIC4 E-450 BEV2022 MOTIV EPIC4 E-450 BEV2021 MOTIV EPIC4 E-450 BEV
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

Interruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.

Official action

Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2024 MOTIV EPIC4 E-450 BEV
Brand or manufacturer
MOTIV
Source
NHTSA
Notice type
Recall
Source reference
24V782000
View all