RecallNHTSA 24V748000Published

Nissan North America, Inc.: equipment:electrical:infotainment:software

Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2024 NISSAN ROGUEManufacturer campaign: R24B3, R24B4Part: 25915 7KP0DPart: 25915 7KP0CPart: 25915 7JA0C2025 INFINITI QX802025 NISSAN ROGUE
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Official action

The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2024 NISSAN ROGUE
Brand or manufacturer
NISSAN
Source
NHTSA
Notice type
Recall
Source reference
24V748000
View all