RecallNHTSA 24V747000Published

Nissan North America, Inc.: back over prevention:software

Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2025 INFINITI QX80Manufacturer campaign: R24B5, R24C2Part: 988H2 7JB4APart: 988H2 7JB3BPart: 988H2 7JB2BPart: 988H2 7JB1BPart: 988H2 7JB0BPart: 988H2 7JB0A
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Official action

Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2025 INFINITI QX80
Brand or manufacturer
INFINITI
Source
NHTSA
Notice type
Recall
Source reference
24V747000
View all