RecallNHTSA 24V720000Published

Chrysler (FCA US, LLC): electrical system:propulsion system:traction battery

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2022 JEEP GRAND CHEROKEE 4XEManufacturer campaign: 95BPart: 68488244AA / 68540591AA2024 JEEP GRAND CHEROKEE 4XE2024 JEEP WRANGLER 4XE2021 JEEP WRANGLER 4XE2023 JEEP GRAND CHEROKEE 4XE2022 JEEP WRANGLER 4XE2023 JEEP WRANGLER 4XE2020 JEEP WRANGLER 4XE
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A vehicle fire while parked or driving can increase the risk of injury.

Official action

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2022 JEEP GRAND CHEROKEE 4XE
Brand or manufacturer
JEEP
Source
NHTSA
Notice type
Recall
Source reference
24V720000
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