Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2024 MERCEDES-BENZ E 350Part: A21490469002024 MERCEDES-BENZ E 4502024 MERCEDES-BENZ CLE 3002024 MERCEDES-BENZ AMG CLE532024 MERCEDES-BENZ CLE 450Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Official action
Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2024 MERCEDES-BENZ E 350
- Brand or manufacturer
- MERCEDES-BENZ
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 24V688000
- Category
- Vehicles & road safety