RecallNHTSA 24V680000Published

Kawasaki Motors Corp., U.S.A.: engine and engine cooling:engine:engine control module (ecu/ecm):software

Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2024 Z7 Hybrid ABS and Ninja 7 Hybrid ABS motorcycles. The electronic control unit (ECU) may cause the transmission to shift into neutral when the operator attempts to shift from first to second gear.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2024 KAWASAKI NINJA 7 HYBRIDManufacturer campaign: MC24-13Part: 21175-19482024 KAWASAKI Z7 HYBRID
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

The unintended shift to neutral can cause a loss of drive power, increasing the risk of a crash.

Official action

Dealers will reprogram the ECM software, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC24-13.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2024 KAWASAKI NINJA 7 HYBRID
Brand or manufacturer
KAWASAKI
Source
NHTSA
Notice type
Recall
Source reference
24V680000
View all