Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2020 MOTIV F-53 BEV CHASSISPart: Software Rev 2.7.3.b2019 MOTIV F-53 BEV CHASSIS2019 MOTIV F-59 BEV CHASSIS2020 MOTIV F-59 BEV CHASSIS2024 MOTIV E-450 BEV CHASSIS2023 MOTIV F-59 BEV CHASSIS2023 MOTIV E-450 BEV CHASSIS2022 MOTIV F-59 BEV CHASSIS2021 MOTIV E-450 BEV CHASSIS2022 MOTIV E-450 BEV CHASSIS2021 MOTIV F-59 BEV CHASSISVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
Official action
Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2020 MOTIV F-53 BEV CHASSIS
- Brand or manufacturer
- MOTIV
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 24V546000
- Category
- Vehicles & road safety