RecallNHTSA 24V538000Published

Chrysler (FCA US, LLC): hybrid propulsion system

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2021 CHRYSLER PACIFICA PLUG-IN HYBRIDManufacturer campaign: 72BPart: See attached document referenced above for Chrysler Pacifica PHEV battery pack assembly part numbers2020 CHRYSLER PACIFICA PLUG-IN HYBRID2019 CHRYSLER PACIFICA PLUG-IN HYBRID
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A vehicle fire increases the risk of injury.

Official action

Park outside. Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2021 CHRYSLER PACIFICA PLUG-IN HYBRID
Brand or manufacturer
CHRYSLER
Source
NHTSA
Notice type
Recall
Source reference
24V538000
View all