Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2021 PREVOST X3-45 COMMUTERManufacturer campaign: SR24-26Part: 864809Part: 864798Part: 860662Part: 860117Part: 860107Part: 8600692022 PREVOST X3-45 COMMUTERPart: 8678332023 PREVOST H3-452023 PREVOST X3-452023 PREVOST X3-45 COMMUTER2017 PREVOST X3-45 COMMUTER2024 PREVOST H3-452024 PREVOST X3-452005 PREVOST H3-452006 PREVOST H3-452007 PREVOST X3-452006 PREVOST H3-412007 PREVOST H3-452007 PREVOST H3-412006 PREVOST X3-452005 PREVOST X3-452008 PREVOST H3-452008 PREVOST X3-452010 PREVOST H3-452012 PREVOST X3-452013 PREVOST X3-452014 PREVOST X3-452015 PREVOST X3-452016 PREVOST X3-452017 PREVOST X3-452018 PREVOST X3-452019 PREVOST H3-45 VIP2019 PREVOST X3-452019 PREVOST X3-45 COMMUTER2018 PREVOST X3-45 COMMUTER2020 PREVOST X3-452009 PREVOST X3-452009 PREVOST H3-452011 PREVOST X3-452010 PREVOST X3-452011 PREVOST H3-452012 PREVOST H3-452013 PREVOST H3-452014 PREVOST H3-412014 PREVOST H3-452015 PREVOST H3-452016 PREVOST H3-452017 PREVOST H3-452018 PREVOST H3-412018 PREVOST H3-452019 PREVOST H3-452020 PREVOST H3-452022 PREVOST H3-452021 PREVOST X3-452022 PREVOST X3-45Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
An unstable wheelchair increases the risk of injury to lift occupants.
Official action
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2021 PREVOST X3-45 COMMUTER
- Brand or manufacturer
- PREVOST
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 24V523000
- Category
- Vehicles & road safety