Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2025 LEXUS NX HYBRIDManufacturer campaign: 24LB06, 24LA06Part: 71910-F6020Part: 71910-F6010Part: 71910-0E580Part: 71910-0E570Part: 71910-0E5602025 LEXUS NX2024 LEXUS RX HYBRID2024 LEXUS RX2024 LEXUS NX HYBRID2024 LEXUS NXVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Official action
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2025 LEXUS NX HYBRID
- Brand or manufacturer
- LEXUS
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 24V482000
- Category
- Vehicles & road safety