Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2021 POLESTAR POLESTAR 2Manufacturer campaign: RP10162022 POLESTAR POLESTAR 22023 POLESTAR POLESTAR 22024 POLESTAR POLESTAR 2Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Official action
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2021 POLESTAR POLESTAR 2
- Brand or manufacturer
- POLESTAR
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 24V477000
- Category
- Vehicles & road safety