RecallNHTSA 24V443000Published

Ford Motor Company: electrical system:body control module:software

Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles equipped with the Onboard Scales feature. An over-the-air software update to the body control module (BCM) may have disabled both reverse lights.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2021 FORD F-150Manufacturer campaign: 24S38Part: MU5T-14C184-XXX
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

Disabled reverse lights cannot alert others that the vehicle is reversing, increasing the risk of a crash.

Official action

Dealers will update the body control module software, free of charge. Owner notification letters are were mailed June 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S38.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2021 FORD F-150
Brand or manufacturer
FORD
Source
NHTSA
Notice type
Recall
Source reference
24V443000
View all