Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2021 JEEP GRAND CHEROKEEManufacturer campaign: 66B, 79BPart: See "FCA US LLC Recall Part Numbers-66B-Multiple Programs Rear Camera Visibility 061324.pdf"2022 JEEP GRAND CHEROKEE2022 CHRYSLER VOYAGER2023 JEEP GRAND WAGONEER2023 JEEP COMPASS2023 RAM PROMASTER2023 JEEP WAGONEER2022 RAM PROMASTER2022 DODGE DURANGO2022 JEEP WAGONEER2022 JEEP GRAND WAGONEER2022 RAM 35002022 RAM 15002021 DODGE DURANGO2023 JEEP GRAND CHEROKEE2022 JEEP COMPASS2022 CHRYSLER PACIFICA2023 CHRYSLER PACIFICA2021 CHRYSLER PACIFICA2022 RAM 2500Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Official action
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2021 JEEP GRAND CHEROKEE
- Brand or manufacturer
- JEEP
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 24V436000
- Category
- Vehicles & road safety