Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2024 MERCEDES-BENZ EQE 500Manufacturer campaign: 2024060002Part: A7899029204Part: A7899029104Part: A7899028804Part: A7899028704Part: A7899028604Part: A7899027104Part: A7899025505Part: A7899025405Part: A7899024805Part: A7899024705Part: A7899024605Part: A7899024005Part: A7899023905Part: A78990217052023 MERCEDES-BENZ EQS SUV 450+2025 MERCEDES-BENZ EQE SUV 350+2025 MERCEDES-BENZ EQS SUV 450+2023 MERCEDES-BENZ EQE SUV 350 4MATIC2024 MERCEDES-BENZ EQE SUV 350 4MATIC2025 MERCEDES-BENZ EQE SUV 350 4MATIC2023 MERCEDES-BENZ EQE SUV 500 4MATIC2023 MERCEDES-BENZ EQE SUV 350+2024 MERCEDES-BENZ EQE SUV 350+2024 MERCEDES-BENZ EQS SUV 580 4MATIC2023 MERCEDES-BENZ EQS SUV 450 4MATIC2024 MERCEDES-BENZ EQS SUV 450 4MATIC2024 MERCEDES-BENZ redundant EQS 4502025 MERCEDES-MAYBACH EQS SUV 680 4MATIC2024 MERCEDES-BENZ EQS 5802024 MERCEDES-MAYBACH EQS SUV 680 4MATIC2025 MERCEDES-BENZ AMG EQE SUV 53 4MATIC2024 MERCEDES-BENZ AMG EQS 53 4MATIC2024 MERCEDES-BENZ AMG EQE 53 4MATIC2024 MERCEDES-BENZ EQS SUV 450+2024 MERCEDES-BENZ EQE SUV 500 4MATIC2025 MERCEDES-BENZ EQE SUV 500 4MATIC2024 MERCEDES-BENZ EQS 450+2023 MERCEDES-BENZ EQS SUV 580 4MATIC2025 MERCEDES-BENZ EQS SUV 580 4MATIC2024 MERCEDES-BENZ EQE 350 4MATIC2025 MERCEDES-BENZ EQS SUV 450 4MATIC2024 MERCEDES-BENZ EQE 350+2024 MERCEDES-BENZ AMG EQE SUV 53 4MATICVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A sudden loss of drive power increases the risk of a crash.
Official action
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2024 MERCEDES-BENZ EQE 500
- Brand or manufacturer
- MERCEDES-BENZ
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 24V372000
- Category
- Vehicles & road safety