RecallNHTSA 24V344000Published

Volkswagen Group of America, Inc.: equipment:electrical:infotainment:software

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2022 VOLKSWAGEN ID.4Manufacturer campaign: 919APart: 10A.035.8**.*2023 VOLKSWAGEN ID.42021 VOLKSWAGEN ID.4
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Official action

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2022 VOLKSWAGEN ID.4
Brand or manufacturer
VOLKSWAGEN
Source
NHTSA
Notice type
Recall
Source reference
24V344000
View all