Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2020 FORD EXPLORERManufacturer campaign: 20C19Part: LB5T-19G490-ACVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Official action
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2020 FORD EXPLORER
- Brand or manufacturer
- FORD
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 24V188000
- Category
- Vehicles & road safety