RecallNHTSA 24V151000Published

Daimler Coaches North America: structure:emergency:escape/egress/exit:latching/release system

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2024 MERCEDES-BENZ TOURRIDER BUSINESSManufacturer campaign: 83.10T24281APart: A410 830 13 422024 MERCEDES-BENZ TOURRIDER PREMIUM2022 MERCEDES-BENZ TOURRIDER PREMIUM2023 MERCEDES-BENZ TOURRIDER BUSINESS2023 MERCEDES-BENZ TOURRIDER PREMIUM2022 MERCEDES-BENZ TOURRIDER BUSINESS
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.

Official action

Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2024 MERCEDES-BENZ TOURRIDER BUSINESS
Brand or manufacturer
MERCEDES-BENZ
Source
NHTSA
Notice type
Recall
Source reference
24V151000
View all