RecallNHTSA 24V055000Published

Jayco, Inc.: equipment

Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2023 JAYCO SOLSTICEManufacturer campaign: 9903601Part: 015933-0012023 ENTEGRA EXPANSE2023 ENTEGRA EXPANSE LI2023 JAYCO SOLSTICE LI
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.

Official action

Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2023 JAYCO SOLSTICE
Brand or manufacturer
JAYCO
Source
NHTSA
Notice type
Recall
Source reference
24V055000
View all