Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2011 FORD EXPLORERManufacturer campaign: 24S02Part: BB53 7803683 A*Part: BB53 7803682 A*2012 FORD EXPLORER2013 FORD EXPLORER2014 FORD EXPLORER2015 FORD EXPLORER2016 FORD EXPLORER2017 FORD EXPLORER2018 FORD EXPLORER2019 FORD EXPLORERVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Official action
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2011 FORD EXPLORER
- Brand or manufacturer
- FORD
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 24V031000
- Category
- Vehicles & road safety