CPSC recall 12-211, announced June 28, 2012, covers Hot Spring Spas and Limelight Hot Tubs (about 5,600 units). A loose internal electrical connection of the spa heaters can overheat and ignite, posing a fire hazard. The notice cites 31 incident reports. Consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the Watkins-Therm Products Response Hotline. Recall contact: call (855) 226-1314, or go to www.thermproducts.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model name and serial code are printed on a label within the spa's equipment compartment, located behind a removable panel on the side of the spa.
Which products are included?
This recall includes the following 11 models of Hot Spring Spas and Limelight Hot Tubs brand spas installed with Therm Products No-Fault Water Heaters: Aria, Envoy, Flair, Glow, Grandee, Jetsetter, Prodigy, Pulse, Sovereign, Vanguard and Vista. The recalled spas were manufactured from March 2011 to December 2011 and were installed since October 2011. The date is represented by 2N, 3N, or 4N in the spa's seven to 10 alpha-numeric serial code. For example, xxx2N#### or xxx4N####, where "xxx" represents a series of letters one to three characters long, and "####" is a four-digit numerical sequence. The model name and serial code are printed on a label within the spa's equipment compartment, located behind a removable panel on the side of the spa.
Confirm these details on the official CPSC noticeWhy it was recalled
A loose internal electrical connection of the spa heaters can overheat and ignite, posing a fire hazard.
Incidents and injuries
Watkins Manufacturing has received 31 reports of heaters on these spas overheating, five of which resulted in a fire. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the Watkins-Therm Products Response Hotline. Consumers should contact the Watkins-Therm Products Response Hotline or their Watkins Manufacturing spa dealer for a free replacement heater and installation by a service technician. Watkins Manufacturing spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.
Product and sales details
- Brand
- Spa Manufacturer: Watkins Manufacturing Corp., dba Hot Spring Spas and Limelight Hot Tubs
- Manufacturer
- Spa Manufacturer: Watkins Manufacturing Corp., dba Hot Spring Spas and Limelight Hot Tubs, of Vista, Calif., Heater Manufacturer: Therm Products, a division of Caldesso LLC, of San Bernardino, Calif.
- Recall number
- 12-211
- Units
- About 5,600
- Manufactured in
- United States
- Sold at / sales period
- Independent spa dealers nationwide from March 2011 to March 2012 for between $6,000 and $12,000.
Hot Spring Spas and Limelight Hot Tubs
CPSC product type: Hot Tubs or Home Spas
Recall contact information
For more information, contact the Watkins-Therm Products Response Hotline at (855) 226-1314 anytime, or visit the Therm Products' website at www.thermproducts.com or the Watkins Manufacturing website at www.hotspring.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
