CPSC recall 08-530, announced December 20, 2007, covers Remington and McQuay "ComfortPac" Air Conditioners and Heat Pumps (about 8,800 units). Wires in the heater element can overheat and spark, posing a smoke and fire hazard to consumers. The notice cites 3 incident reports. McQuay has been directly notifying businesses. Recall contact: call (800) 377-2787, go to www.mcquay.com, or email bob.welch@mcquay.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model numbers included in the recall are: PTAC12B208 KXBA and KXCA PTAC12B265 MXBA and MXCA PTHP12B208 KXBA and KXCA PTHP12B265 MXBA and MXCA PTAC15B208 KXBA and KXCA PTAC15B265 MXBA and MXCA PTHP15B208 KXBA and KXCA PTHP15B265 MXBA and MXCA The model numbers are printed on the product identification plate, which is located underneath the front cover below the control box.
Which products are included?
The recall involves the Remington and McQuay "ComfortPac" Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP) commonly installed in hotels, nursing homes, and other commercial locations. These "B" and "B+" vintage electric heat units come in size 12 (12,000 BTU) and size 15 (15,000 BTU). The model numbers included in the recall are: PTAC12B208 KXBA and KXCA PTAC12B265 MXBA and MXCA PTHP12B208 KXBA and KXCA PTHP12B265 MXBA and MXCA PTAC15B208 KXBA and KXCA PTAC15B265 MXBA and MXCA PTHP15B208 KXBA and KXCA PTHP15B265 MXBA and MXCA The model numbers are printed on the product identification plate, which is located underneath the front cover below the control box. The recalled units also have the following numbers on the power cord: 105575703 (208/230V) and 105575803 (265V).
Confirm these details on the official CPSC noticeWhy it was recalled
Wires in the heater element can overheat and spark, posing a smoke and fire hazard to consumers.
Incidents and injuries
McQuay has received three reports of fires that caused property damage and four additional reports of smoke, smoldering, and/or charring. One incident led to two consumers being treated for smoke inhalation.
Official remedy
McQuay has been directly notifying businesses. Building managers or owners who have not been contacted by McQuay should stop using the recalled units immediately and contact the firm for a free repair kit.
Product and sales details
- Brand
- Remington and McQuay "ComfortPac"
- Manufacturer
- OYL Manufacturing Co., of Malaysia
- Product type
- Air conditioners, Heat pumps
- Recall number
- 08-530
- Units
- About 8,800
- Manufactured in
- Malaysia
- Sold at / sales period
- McQuay sales representatives and distributors nationwide from November 2001 through June 2006 for about $350.
- Distributor
- McQuay International, of Minneapolis, Minn.
Remington and McQuay "ComfortPac" Air Conditioners and Heat Pumps
CPSC product type: Air Conditioners
Recall contact information
For more information, contact McQuay at (800) 377-2787 between 9 a.m. and 4:30 p.m. ET Monday through Friday, send an e-mail to bob.welch@mcquay.com, or visit the firm's Web site at www.mcquay.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
