Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
RHCS19This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889.
Why it was recalled
The circuit board on the vacuum can spark, posing fire and burn hazards.
Incidents and injuries
There have been two reports of the SRX vacuum catching fire. No injuries have been reported.
Official remedy
Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.
Product and sales details
- Brand
- Rexair LLC
- Manufacturer
- Rexair LLC, of Troy, Mich.
- Recall number
- 20-138
- Units
- About 38,000 (In addition, about 4,800 sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Independent authorized Rainbow distributors nationwide to consumers from June 2019 through June 2020 for about $3,200.
Rainbow SRX Vacuums
Recall contact information
Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.