CPSC recall 20-138, announced June 17, 2020, covers Rexair Rainbow SRX Vacuums (about 38,000 units). The circuit board on the vacuum can spark, posing fire and burn hazards. The notice cites 2 incident reports. Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair. Recall contact: call 833-940-2775, or go to rainbowsystem.com/SRX-120-Repair.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889.
Which products are included?
This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.
Confirm these details on the official CPSC noticeWhy it was recalled
The circuit board on the vacuum can spark, posing fire and burn hazards.
Incidents and injuries
There have been two reports of the SRX vacuum catching fire. No injuries have been reported.
Official remedy
Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.
Product and sales details
- Brand
- Rexair
- Manufacturer
- Rexair LLC, of Troy, Mich.
- Product type
- Vacuum cleaners
- Recall number
- 20-138
- Units
- About 38,000 (In addition, about 4,800 sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Independent authorized Rainbow distributors nationwide to consumers from June 2019 through June 2020 for about $3,200.
Recall contact information
Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
