CPSC recall 15-191, announced July 22, 2015, covers Teavana Tristan glass pitchers (about 52,400 units). The glass pitchers can break or leak, posing laceration and/or burn hazards to consumers if filled with hot tea. The notice cites 50 incident reports. Remedy: replacement or refund. Recall contact: call (888) 665-0463, or go to www.Teavana.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves 64 oz. Tristan glass pitchers for hot or cold tea. They have a glass handle, stainless steel infuser and a lid and base that are made of flexible black silicone. The pitchers measure about 12 inches tall and 4 inches in diameter. The Teavana logo is printed on the bottom. Style #30593000064 and SKU#11034874 are printed on the pitchers' box.
Confirm these details on the official CPSC noticeWhy it was recalled
The glass pitchers can break or leak, posing laceration and/or burn hazards to consumers if filled with hot tea.
Incidents and injuries
Teavana has received 50 reports of the glass pitchers breaking or leaking, including three reports of lacerations and two minor burns.
Official remedy
Consumers should immediately stop using the recalled glass pitchers and return them to a Teavana store location (except for two stores: Columbia Mall, Columbia, Maryland, and Dallas-Fort Worth Airport, Texas) or contact Teavana for a free replacement 66 oz. infusion tea pitcher plus a $25 Teavana gift card or for a Teavana gift card for the purchase price plus tax.
Product and sales details
- Brand
- Teavana
- Product type
- Coffee makers
- Recall number
- 15-191
- Units
- About 52,400 (in addition, 4,400 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Teavana stores nationwide and online at www.Teavana.com from May 2012 through June 2015 for about $50.
- Importer
- Teavana Corp., of Seattle, Wash.
Tristan glass pitchers
CPSC product type: Coffee Makers or Teapots
Recall contact information
Teavana toll free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.Teavana.com and click on "Tristan Glass Pitcher Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
