CPSC recall 15-026, announced November 13, 2014, covers Tankless gas water heaters (about 29,000 units). The water heaters can overheat, posing a fire hazard. The notice cites 40 incident reports. Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair. Recall contact: call (800) 729-6118, or go to www.challengersupply.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.
Confirm these details on the official CPSC noticeWhy it was recalled
The water heaters can overheat, posing a fire hazard.
Incidents and injuries
Daesung has received 40 reports of the units overheating, including four involving burns on the wall where the heater was mounted and two involving fires and property damage. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.
Product and sales details
- Brand
- Tankless gas
- Manufacturer
- Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea
- Product type
- Water heaters
- Recall number
- 15-026
- Units
- About 29,000 in the United States and 2,200 in Canada
- Manufactured in
- Korea
- Sold at / sales period
- Independent dealers nationwide and on various websites including Amazon.com from July 2008 through August 2014 for between $500 and $2,000.
- Importer
- Challenger Supply Holdings Inc., of Fort Worth, Texas (successor to Quietside Corp., of Santa Fe Springs, Calif.)
Tankless gas water heaters
CPSC product type: Gas Water Heaters
Recall contact information
Challenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday or online at www.challengersupply.com and click on "Product Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
