CPSC recall 10-743, announced June 17, 2010, covers Comverge Programmable thermostat communication module (about 6,300 units). The communication module in the thermostat can overheat, posing a risk of fire hazard. The notice cites 13 incident reports. Consumers should contact Comverge for a replacement communication module. Recall contact: call (866) 277-7001, or go to www.comverge.com/recall.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518.
Which products are included?
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.
Confirm these details on the official CPSC noticeWhy it was recalled
The communication module in the thermostat can overheat, posing a risk of fire hazard.
Incidents and injuries
Comverge is aware of 13 incidents of the communication module overheating and damaging the thermostat, in at least two incidents there was minor smoke damage to the wall. Comverge has not received any reports of injuries.
Official remedy
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Product and sales details
- Brand
- Comverge
- Manufacturer
- Comverge Inc. of Norcross, Ga.
- Recall number
- 10-743
- Units
- About 6,300
- Manufactured in
- Mexico
- Sold at / sales period
- TXU Energy to customers in North Texas
Programmable thermostat communication module
CPSC product type: Thermostats/Thermometers/Sensors
Recall contact information
For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm's website at http://www.comverge.com/recall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
