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This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518.
Why it was recalled
The communication module in the thermostat can overheat, posing a risk of fire hazard.
Incidents and injuries
Comverge is aware of 13 incidents of the communication module overheating and damaging the thermostat, in at least two incidents there was minor smoke damage to the wall. Comverge has not received any reports of injuries.
Official remedy
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Product and sales details
- Manufacturer
- Comverge Inc. of Norcross, Ga.
- Recall number
- 10-743
- Units
- About 6,300
- Manufactured in
- Mexico
- Sold at / sales period
- TXU Energy to customers in North Texas
Programmable thermostat communication module
CPSC product type: Thermostats/Thermometers/Sensors
Recall contact information
For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm's website at http://www.comverge.com/recall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.