GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2024 GEM E4Part: 75189842025 GEM E22024 GEM E22025 GEM E42025 GEM E62024 GEM E62025 GEM ELXD2024 GEM ELXDVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Official action
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2024 GEM E4
- Brand or manufacturer
- GEM
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 24V971000
- Category
- Vehicles & road safety