Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2020 PROTERRA CATALYSTManufacturer campaign: SC-24-009Part: 0139792019 PROTERRA CATALYSTPart: 0139782020 PROTERRA ZX52021 PROTERRA ZX52021 PROTERRA CATALYST2022 PROTERRA ZX5Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
Electrical circuits that overheat increase the risk of a fire.
Official action
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2020 PROTERRA CATALYST
- Brand or manufacturer
- PROTERRA
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 24V655000
- Category
- Vehicles & road safety